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Contact BBWCupid Customer Service

BBWCupid Phone Numbers and Emails

Toll-Free Number:

  • (844) 968-0958
    US and Canada
Call customer service

Customer Service:

  • +6 175 612 5016
    International
  • +44 808 164 8675
    United Kingdom
  • +6 175 571 1181

BBWCupid Emails:

Customer Service
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BBWCupid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BBWCupid Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call BBWCupid is 8449680958. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 2 minutes.

  • Be prepared for the call as BBWCupid may ask you for the following information to identify you as a customer: email.

View full overview ›
PissedConsumer Club

Contact Information

BBWCupid Website:

BBWCupid Help Center:

Corporate Office Address:

SOL Networks Limited
71 Tower Road
Sliema, Malta SLM 1609
Malta

Fax:

+61 7 3103 4000

BBWCupid Customer Service Reviews

1.3 / 5
Bad
Haralambos Uxl
Fake dating site
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Id give no stars if I could. Fake profiles, bots messaging like crazy.

Fake dating app. Constantly bombarded by hot girls from all over the world.

I know what kind of women I attract. Fake bots

Frank T Aep
You have several people that are using different identities different names different looks and the same girl you'll find her six times on your site there's other girls doing this I would like someone
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I would start checking out the people that are on your site there's one girl you can tell blonde that she is parading in six different girls I was chatting with this girl and supposedly involved with this girl and she ripped me off and she's going to rip off your customers for a thousands of dollars if I could post this at the beginning your site nobody would go there cuz you're not taking care of it and you probably won't I sent pictures so you should check this out

How Good is BBWCupid's Customer Service?

William S B
William S B
Feels Satisfied | Jul 25, 2025

Good satisfied

Read full quote
David E Dnz
David E Dnz
Feels Disappointed | Jun 12, 2025

My experience has been very bad. They have not contacted me about the payment problem in almost 2 weeks.

Read full quote
Lawrence B Niq
Lawrence B Niq
Feels Disappointed | May 01, 2025

Nothing to say

Read full quote

Summary of BBWCupid Customer Service Calls

75 TOTAL
CALLS
01:35 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BBWCupid?

Account Question:

  • “Subscription”
  • “Membership lapsed”
  • “Membership”

Activation/ Cancellation Question:

  • “Terminated account”
  • “To cancel subscription”
  • “I’ve unsubscribed and opted out of auto renewal before payment was due and still got charged”

Product/ Service Question:

  • “Two things, why are you chenging me monthly $41.99, are you connected with DMMSOLU*BBWCupid??? I never sign up for this, i want a refund them if they are connectef to them.”
  • “I purchased platinum but im still in standard”
  • “Complaint”

Payments and Charges Question:

  • “Charging my card”
  • “Billing”
  • “Trying To Make A Payment”

Refund Question:

  • “Please refund me the 3 month membership”
  • “Money back”
  • “I like a refund I didn't know that it was going to take out the full amount I thought it was weekly that they'd be taking that out and I'd like my money back it hasn't even been an hour I would really like my money back usually I wouldn't care but I”

Request for Information Question:

  • “Questions about membership”
  • “Inquiring about a woman’s legitimacy”

Website/ Application Question:

  • “Inability to use site. Continues to make me change my password”
  • “Too many scammers on the website”

Staff Question:

  • “Iam not getting the service I paid for..My subscription is giving me not even all that I paid for...a day ago I left emails and nothing has changed this is day 2 and I paid for a month subscription..Platinum...so i calling to see if it can be correct”

Other Question:

  • “Photo”
  • “Can't see pictures”
  • “Upgrade”

Compare BBWCupid Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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